Terms and Conditions - SMS


High Plains Water Solutions (Alta Water Colorado Springs LLC)

1. Program Description

Alta Water Colorado Springs LLC (High Plains Water Solutions) provides water treatment services. Our SMS program includes appointment confirmations and reminders, service updates, and account or order notifications for customers who select transactional SMS consent. Promotional offers and marketing updates are sent only to customers who separately select marketing SMS consent. Customers opt in through the separate, optional consent choices at https://altawatercoloradosprings.bluepro.ai/opt-in/. Consent is not a condition of purchase.

2. Opt-Out Instructions

You may discontinue receiving SMS messages from us at any time by replying "STOP" to any SMS message from us. After you send "STOP," you will receive one final SMS confirming that you have been unsubscribed. If you wish to re-subscribe, you may do so by signing up again on our website.

3. Assistance

For help with the SMS service, reply "HELP" to any SMS message from us or contact [email protected]. Our support team is ready to assist you with any questions or concerns.

4. Carrier Disclaimer

Delivery of SMS messages may be affected by the service provided by your carrier. Please note carriers are not responsible for delayed or undelivered messages.

5. Message and Data Rates

Message frequency varies by user and preferences. Standard message and data rates may apply to each message sent to and from your device. For more details about your SMS and data plan, please contact your carrier.

6. Privacy Policy

We value your privacy. For more detailed information on how we handle your personal data, please visit our privacy policy at https://altawatercoloradosprings.bluepro.ai/privacy-policy

7. Compliance and Legal

Our messaging campaign adheres to all applicable laws and industry standards, including those set by the CTIA. We commit to maintaining the highest level of compliance to ensure the integrity and security of our communications.

8. Severe Violations and Penalties

Any messages found to be in violation of compliance standards, such as phishing or containing illegal content, are subject to severe penalties by carriers, including fines and potential suspension of service.

9. Contact Information

For any inquiries related to these terms, or if you need assistance regarding our services, please contact us at (719) 651-7398 or via email at [email protected].

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